Privacy Policy

• Account Information: Name, email address, password, and any profile information you provide during registration.
• Usage Data: Pages visited, features used, tokens consumed, timestamps, and device information (browser type, operating system, IP address).
• Content You Provide: Scripts, images, voices, and any other media you upload to create animations.
• Audio Recordings: User-submitted voice samples for custom voice cloning (with consent). These recordings are processed securely and deleted according to our retention policy.

• Provide, maintain, and improve our animation and text-to-speech services.
• Authenticate and manage your account.
• Process payments and prevent fraud.
• Personalize your experience and offer relevant features.
• Send transactional messages (e.g., account verification, billing notices) and marketing communications (you may opt out at any time).
• Detect and prevent abuse, misuse, and security incidents.

We may share your information with:

• Service Providers: Companies that support our operations (e.g., hosting, analytics, payment processors).
• Text-to-Speech Partners: We use Cartesia AI to generate voices. Your submitted voices and scripts are transmitted securely to Cartesia AI per their privacy terms.
• Legal Compliance: Authorities when required by law or to protect our rights.

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver targeted advertising. You can control cookie preferences via your browser settings.

We retain your information as long as your account is active or as needed to provide you services. You can request deletion of your data by contacting us. Voice recordings and custom models are deleted within 30 days of removal or account closure.

We implement industry-standard security practices, including encryption in transit (HTTPS) and at rest, access controls, and regular audits. However, no method is 100% secure.

Our services are not directed to children under 16. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe we have collected data about your child, please contact us for deletion.

Your information may be processed and stored in countries outside your residence. We take appropriate measures to ensure adequate protections are in place.

• Access & Correction: You can view or update your account data in your profile settings.
• Deletion: Request deletion of your personal data by emailing us.
• Opt-Out: Unsubscribe from marketing emails via the link in any communication.
• Cookie Controls: Manage via browser settings.

We may update this Privacy Policy periodically. We will notify you of significant changes via email or an in-app notification. Your continued use constitutes acceptance of the updated policy.

If you have questions or requests regarding this Privacy Policy, please contact us at contact@dialoguelab.dev.